I would like to take this opportunity to commend Coast to Coast for their outstanding service. My husband and I recently contracted with your company to ship our automobile from the Washington, DC area to Seattle, Washington. This was our first experience with shipping a vehicle and I must say my apprehension was quite high.
My numerous contacts with Kelli regarding the pickup and delivery logistics were always reassuring; she is knowledgeable, professional, courteous, and understanding of my anxiety.
Kelli’s pass off to Paul for the pick in Virginia was also exceptional. Paul contacted me three times in the 24 hours prior to meeting him; his direction and timing were right on.
During the last leg of our car’s journey, Kelli advised us of the 24 hour window for the delivery and was followed by Jim’s call to schedule the time and location. He was there exactly on time.
All in all a seamless operation!
You have an outstanding team and we would be remiss if we did not acknowledge Kelli, Paul and Jim’s excellent performance.
We will definitely use Coast to Coast again, and you will certainly be the company we recommend to friends and family.